The shelf life of black sturgeon roe is 8 months from the date of production, at a temperature of -4; -2C. After opening the jar, it must be stored in the refrigerator at a temperature of 0; +6C for 2 days. Tip: The OSETR company stores caviar at the optimal temperature, so it is worth shortening the time between the purchase and placing the product in the refrigerator, or use stationary packaging (thermobox and cold battery) during transportation.

The shelf life of black sturgeon caviar without a preservative is 6 months from the date of manufacture, at a temperature of -4; -2 C. After opening the jar, it must be stored in the refrigerator at a temperature of 0; +6 C for 2 days. Tip: The OSETR company stores caviar at the optimal temperature, so it is worth shortening the time between the purchase and placing the product in the refrigerator, or use stationary packaging (thermobox and cold battery) during transportation.

The shelf life of red caviar is 10 months from the date of manufacture, at a temperature of -6; -4 C. After opening the jar, it must be stored in the refrigerator at a temperature of 0; +6 C for 2 days. Tip: The OSETR company stores caviar at the optimal temperature, so it is worth shortening the time between the purchase and placing the product in the refrigerator, or use stationary packaging (thermobox and cold battery) during transportation.

The shelf life of golden sturgeon caviar is 12 months from the date of manufacture, at a temperature of -4; -2C. After opening the jar, it must be stored in the refrigerator at a temperature of 0; +6C for 2 days. Tip: The OSETR company stores caviar at the optimal temperature, so it is worth shortening the time between the purchase and placing the product in the refrigerator, or use stationary packaging (thermobox and cold battery) during transportation.

The shelf life of char caviar is 10 months from the date of manufacture, at a temperature of -6; -4 C. After opening the jar, it must be stored in the refrigerator at a temperature of 0; +6 C for 2 days. Tip: the OSETR company stores caviar at the optimal temperature, so it is worth reducing the time between purchasing and placing the product in the refrigerator or using sanitary packaging (thermobox and cold accumulator) during transportation.

The shelf life of fish is 2 days at a temperature of 0 C, at a temperature of +2 +4 C - 1 day, without a refrigerator no more than 2 hours.

You can order OSETR products online. To do this, you need to create your own account on the osetr.co website and add all the products you are interested in to the basket. You can also order the product by contacting the manager at (098) 468-88-88 or (063) 468-88-88. Tip: by creating your own account, you will not only be able to place an order simply and quickly, but you will also receive news about all promotions and discounts, and most importantly, you will become a member of the bonus program.

To cancel or change an order, you need to contact the manager by phone (098) 468-88-88 or (063) 468-88-88 and specify your data or order number.

If you have a complaint, we will be happy to solve your problem. Just contact the manager by phone (098)468-88-88, (063) 468-88-88 or send us a letter by e-mail: info@osetr.co

Yes, you always pay safely on our website. Online payment is made using the Fondy payment system, which uses only secure data connections. All customer card data transmitted is encrypted. This allows you to use not only high-quality protection solutions against fraudsters, but also to ensure convenient repeated payments for customers. Regular independent audits and strict payment security requirements, which Fondy complies with, guarantee the secure storage of payer data and their cards, as well as the channels through which this data is transmitted.

When choosing delivery by Nova Poshta, the cost of packaging for transportation - a thermal box and a cold battery - will also be added to the cost of the product. The goods are sent only with 100% prepayment of the order cost, within 1-3 days from the moment of the order.

In case of double payment, call us at (098) 468-88-88 or (063) 468-88-88 and we will solve this problem as soon as possible.

Yes, after online ordering, you will receive a confirmation to your e-mail, with your order number and all the details.

Delivery by courier is carried out in the city of Kyiv, only when ordering goods in the amount of UAH 20,000 or more. Delivery is carried out free of charge the next day after the order, by specialized transport, which makes it possible to ensure the necessary temperature regime during transportation. At the customer's request, delivery is carried out by Nova Poshta.

Our managers always contact customers in advance and specify the day of delivery. If your circumstances have changed, please call us at (098) 468-88-88 or (063) 468-88-88 and we will move the delivery date to a day convenient for you.

Delivery throughout the territory of Ukraine is carried out by Nova Poshta. In order to comply with the storage conditions of the caviar, a special packaging is used - a thermal box and a cold accumulator, so the cost of the packaging for transportation will also be added to the price of the product. The goods are shipped only with 100% prepayment of the order value, within 1-3 days from the moment of the order.

Shipping by Nova Poshta is paid by the buyer. The buyer is obliged to receive the goods at the Nova Poshta branch within 24 hours from the moment of delivery of the goods, otherwise, if the buyer refuses to receive the goods and if the buyer does not receive the goods within 24 hours from the moment of delivery, the order is considered fulfilled by the seller, money for goods are not returned.

If you are able to pick up your order yourself, notify us in advance by calling (098) 468-88-88 or (063) 468-88-88 and we will be happy to prepare your order at a time convenient for you . Our address is Kyiv region, Ukrainka, st. Promyslova, 8.

If you received an incomplete order or a different product, contact us by phone at (098) 468-88-88 or (063) 468-88-88. We will solve this problem as soon as possible.

If upon receipt of the goods, you discover damage to the packaging or other defects, contact us urgently by phone at (098) 468-88-88 or (063) 468-88-88. We will definitely solve this problem so that you remain satisfied with our product.

OSETR company is the largest supplier of black caviar in Ukraine. We are happy to cooperate with retail chains, stores, restaurants, online stores, etc. To find out all the information about the terms of cooperation, wholesale prices, delivery, etc., call us at (098) 468-88-88 or (063) 468-88-88

OSETR company has been exporting black caviar to various countries around the world since 2017. For more information on terms of cooperation, export prices, delivery, etc., call us at (098) 468-88-88 or (063) 468-88-88.